I love this article, which addresses a key question: How do we take action to lead, and emerge strongly, from something challenging that we (individually and collectively) have never experienced before?
The authors identify two specific challenges businesses are facing right now:
- The situation is unique, so no one has the experience to know how to handle it. This means that creativity and experimentation are required to identify solutions.
- The brain’s reactivity, which is triggered by escalating bad news and uncertainty about the future, inhibits us from accessing the mindset needed to be creative.
When we are stressed our brain automatically handles anything that appears threatening as though it’s a survival issue, exactly as it would if we were facing a predator. Clearly, that kind of situation is not the time to take a break, relax, and seek some creativity! Irrespective of what is actually driving the stress, our brain shifts all its resources to focus on what is happening RIGHT NOW, losing all interest in POSSIBILITY. Being survival-oriented, this impulse is incredibly powerful, and it has the impact of shifting us to a state of pure reactivity. Thus, stress forces us to focus on the problems of the moment and makes it unlikely, or even impossible, to come up with innovative solutions.
I consider this to be the central paradox of leadership, and especially decision-making, in ambiguous, volatile and challenging situations: our brain has evolved such that it naturally shuts down access to the mental resources required just when we most need them.
This needs to be born in mind as you consider the very practical and, I believe, useful measures suggested in this article. It suggests seven actions that can reduce people’s sense of unpredictability, lack of control, and unknown outcomes that are the root of much of today’s fear. As such, it gives leaders a means of encouraging the open and creative thinking that will maximise business results.
According to a recent Kaiser Family Foundation survey, nearly 45% of adults reported that the pandemic was harming their mental health. Given we know that exposure to even mildly uncomfortable stressors will have a negative impact on our decision-making, it is more vital than ever to give attention to managing stress.
All is not lost, because we can learn to better handle stressors. I recommend ensuring that you commit time every day to doing something which enables you to unwind. There is such a temptation when the pressure is on, to hunker down, focus, and battle through the challenges. However, these situations are when we most need our recovery time.
There’s an old Buddhist saying which captures this idea perfectly: “You should sit in meditation for 20 minutes a day, except when you’re too busy, then you’ll need the full hour”!
Our body and mind have evolved to handle world-class stress, as long as it is paired with world-class recovery. Even a few minutes of mindfulness/meditation practice has been scientifically proven to make a difference, and the benefits build over time. If you haven’t started such a practice yet, perhaps now would be a good time to start?